Can I Change My Date or Arrival Time?

You may change your ticket to a different date or time for the same event type as long as availability remains.

Click the "Reschedule" button found toward the bottom of your confirmation email. No login is required.

Need to resend your confirmation email? Click here.

Price Differences

We use dynamic pricing, so different dates and times have different prices. We don't charge a rescheduling fee, but you will need to pay the difference if you select a more expensive date or time. We do not offer refunds or credits if you reschedule to a cheaper night.

Rescheduling Restrictions

Rescheduling is not permitted after the final night of the current event. Different special events have different rescheduling policies and expiration dates. The policies in your specific confirmation email override anything found on this help center.

Customer service cannot manually reschedule your tickets via email or phone. Dates sell out in advance, so last-minute rescheduling cannot guarantee availability.