Can I Cancel My Tickets?

All sales are final under our standard ticket policy. If you cannot attend, you can reschedule or transfer your tickets.

• Reschedule to a different date or time for the same event using your confirmation email, subject to availability. You pay the difference for a more expensive date or time; the difference is not refunded for a cheaper one. Rescheduling is not available after the final night of the event.
• Transfer your tickets to a friend or family member. Whoever attends presents the tickets at the gate.

If you made a duplicate purchase, have a billing or order error, cannot use the rescheduling option, or need an individual cancellation request reviewed, contact support with the email used at checkout and a brief explanation. If you are already speaking with support, reply in that same conversation. A request for review does not guarantee a refund or exception.