Miscellaneous
How Can I Contact 13th Floor Phoenix?
Email 13th Phoenix at help@13thfloorhauntedhouse.com; you can also manage your order at zentix.com/manage/.
The 13th Floor Phoenix guest support team is available by email and phone for all ticket and event inquiries.
- Email: help@13thflooraz.com
- Manage your order online: zentix.com/manage — look up your order, retrieve your tickets, or request a reschedule.
- Chatbot: in the bottom right of this page you can get answers to all questions regarding the event and ticketing.
For the fastest resolution, we recommend using the order management page to look up your tickets first. If you need further help, email or call during business hours and a team member will assist you.
You can also visit the Know Before You Go page for answers to the most common questions before your visit.
Tags: contact, email, customer service, support, reach out, help, contact us, questions, phone