Tickets
What Is the Refund Policy for Delusion?
All Delusion ticket sales are final — no refunds — but you can reschedule to a different available date at zentix.com/manage, and tickets are transferable to another person.
All Delusion ticket sales are final — there are no refunds — but you can reschedule to a different available date at zentix.com/manage, and tickets are fully transferable to another person if you cannot attend.
Please review this policy carefully before purchasing:
- No refunds: Tickets cannot be refunded under any circumstances, including illness, scheduling conflicts, or change of mind
- Rescheduling: Subject to availability, you may reschedule to a different available date or time at zentix.com/manage before your original show date. A price difference may apply for higher-demand dates, and tickets cannot be rescheduled to a future season or event
- Transferable: If you can no longer attend, you may give or sell your ticket to another person — the new holder can use it in your place (must be 18+ with valid photo ID)
- 18+ only: Guests under 18, or without valid photo ID, will be refused entry without a refund
- No entry without ticket: Intoxicated guests will be refused entry without a refund; guests not meeting attire requirements may also be turned away
Because all sales are final, we strongly encourage you to confirm your availability, review all physical requirements, and read through the experience details at enterdelusion.com before completing your purchase.
Manage your order at zentix.com/manage. For questions, contact help@enterdelusion.com.
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