What Is the Refund Policy?

All LA Haunted Hayride ticket sales are final — no refunds or exchanges, and the event runs rain or shine.

Please review our ticket policy before purchasing:

• No Refunds: All ticket sales are final. We do not offer refunds for any reason, including change of plans, illness, or scheduling conflicts.
• No Exchanges: Tickets cannot be exchanged for different dates or times after purchase.
• Rain or Shine: LA Haunted Hayride is an outdoor event that operates in all weather conditions. The event will not be cancelled or rescheduled due to rain. Dress appropriately for the weather.

Because all sales are final, we strongly encourage you to:

• Double-check your selected date before completing your purchase.
• Review the event calendar at losangeleshauntedhayride.com for event night confirmations.

For questions about your order, contact us through the contact form.

If you're unable to make your date, you may be able to reschedule to a different available date or time at zentix.com/manage. Rescheduling is subject to availability, a price difference may apply for higher-demand dates, and tickets cannot be rescheduled to a future season or event.