I Did Not Receive My Ticket Confirmation Email

Check your spam or junk folder first — confirmation emails sometimes get filtered before reaching your inbox.

If you completed your purchase but haven't received a confirmation email, here's what to do:

• Step 1 — Check Spam/Junk: Look in your spam, junk, or promotions folder. Confirmation emails from ticket systems can sometimes be filtered automatically.
• Step 2 — Check the Email Address: Make sure you entered the correct email at checkout. If you have multiple email accounts, check all of them.
• Step 3 — Look Up Your Order: Visit losangeleshauntedhayride.com and use the order lookup feature to retrieve your tickets directly.
• Step 4 — Contact Us: If you still can't locate your confirmation, reach out through our contact form. Include the name and email address used at checkout along with the approximate date and time of your purchase — this will help us locate your order as quickly as possible.

Please do not repurchase tickets until you have confirmed with our team that your original order was not processed.