Tickets
What Is the Refund Policy?
All Magic of the Jack O'Lanterns LA ticket sales are final — no refunds, rain checks, or rescheduling are offered under any circumstances.
All ticket sales for Magic of the Jack O'Lanterns LA are final — no refunds, exchanges, or rain checks are available under any circumstances.
Magic of the Jack O'Lanterns LA is a rain or shine event. The experience takes place outdoors and will proceed as scheduled regardless of weather conditions. We recommend dressing for the weather and coming prepared!
Because all sales are final, we encourage you to:
- Choose your date carefully — consider which night works best for your schedule.
- Review all ticket details before completing your purchase.
- Consider a Flex / Anytime Ticket if you'd like more flexibility on your arrival time within your chosen night.
If you have questions about your order before purchasing, email us at lahelp@magicofthejackolanterns.com — we're happy to help you pick the right ticket for your visit.
Tags: refund, refund policy, no refunds, rain check, rain or shine, cancel, all sales final