My Pre-Sale Link Says the Window Is Closed
If your pre-sale link says the window is closed, it means the pre-sale period for that ticket release has ended. Pre-sales run for a limited time before tickets open to the general public. Once that window closes, the early-access link no longer allows purchases. What to do next:
If your pre-sale link says the window is closed, it means the pre-sale period for that ticket release has ended.
Pre-sales run for a limited time before tickets open to the general public. Once that window closes, the early-access link no longer allows purchases.
What to do next:
- Buy through the general on-sale. Tickets are usually still available at zentix.com — find your event, choose your date and arrival time, select your ticket type, and complete checkout. Your QR code confirmation is emailed immediately.
- Check for a newer link. Pre-sale and on-sale links can differ. Make sure you're using the most recent link from your Fright Club email or text, and go directly to the event website.
- Sign up for future pre-sales. Join the free Fright Club to get advance notice and the exact start and end times of upcoming pre-sales.
If you believe the pre-sale should still be open or the link isn't working correctly, contact us at help@nashvillenightmare.com with your name and the email you used to sign up, and we'll take a look.