Nashville Nightmare Help

Miscellaneous

Are weapons allowed? — No weapons of any kind are allowed on the premises.
Is it the same this year? — Nashville Nightmare updates its characters and attractions every year — the experience changes annually.
How can I receive discounts and promotions? — Sign up for the Fright Club to receive exclusive pre-sale access, special offers, and member rewards.
How do I apply for a job? — Job applications for Nashville Nightmare can be submitted online through the link on their website.

The Day Of

What should I wear to the haunt? — What guests should wear for a comfortable and policy-compliant visit to Nashville Nightmar
Are you open if it’s raining? — Nashville Nightmare operates rain or shine — the haunted house is indoors, but portions of the queue may be outdoors.
Can we be denied access? — Nashville Nightmare reserves the right to refuse entry to any guest for any reason.
Can I wear a costume? — Costumes are welcome, but full-face masks, full-face make-up, and props of any kind are not permitted.
Is there security? — All guests must pass through a security screening before entering — arrive early to allow time for the process.
Will the actors touch us? — Actors will not touch guests, and guests are asked not to touch the actors.
Can we take photos/videos inside? — Photography and videography are strictly prohibited inside Nashville Nightmare.
Do you have a lot of strobe lights and fog? — Nashville Nightmare features extensive strobe lighting and fog effects — guests with certain health conditions are advised not to attend.
Can we go through again? — General admission tickets are single use. A VIP Platinum ticket option is available for guests who want to go through more than once.
Can I bring my bag into the haunt? — Only small bags and clutches up to 4.5" × 6.5" are allowed inside — all other bags should be left in your vehicle.
If I get too scared, what do I do? — Guests who become too frightened can find the nearest actor, who will escort them safely out of the attraction.
How long is the wait in line? — Wait times vary by date — September and weekdays are typically short, while October weekends near Halloween can be significantly longer.
Do you charge for parking? — Free street parking is available surrounding the haunt. Guests needing accessible parking should contact Nashville Nightmare directly.
Do you accept cash? — Nashville Nightmare is a cashless event — cash is not accepted on-site.
What can I do if I am running late to for my time slot? — Guests who are running late can reschedule their tickets directly from their confirmation email.
Is the waiting area inside? — The queue area is both indoor and outdoor — the attraction operates rain or shine, so guests should dress for outdoor conditions.

Who Should Attend

Is your haunted house accessible? — Nashville Nightmare is accessible and offers bypasses, though the attraction includes dark and tight spaces.
Is there a minimum age requirement? — There is no minimum age requirement, but the experience is not recommended for small children, toddlers, or babies. Guests aged 12+ are suggested.
Can I go through if I am pregnant? — Attending the event is not recommended during pregnancy. Guests with questions should consult their healthcare provider.
If I have asthma, can I go through? — We do not recommend that people with asthma attend the show. If you have asthma or any other medical concerns, we suggest you consult with your healthcare provider before attending one of our attractions.