Is Winchester Mystery House Accessible?

Winchester Mystery House is a historic structure and is NOT wheelchair accessible — the mansion contains 47 staircases and elevators that are inoperable as a result of the estate's unusual construction.

Here is a full overview of accessibility at the property:

• Mansion interior: Not wheelchair accessible. The historic nature of the building means ramps and elevators cannot be installed in most areas.
• Grounds and gift shop: Accessible for guests with mobility aids.
• ADA video tour: An accessible video tour of the mansion is available on-site for guests who cannot navigate the interior.
• ASL interpretation: ASL-interpreted tours are offered on select dates each month. Contact the property at (408) 247-2000 or via winchestermysteryhouse.com/contact/ to confirm upcoming ASL tour dates.
• Service animals: ADA-recognized service animals are welcome. No pets.

Guests with specific accessibility questions are encouraged to call ahead at (408) 247-2000 so the team can best accommodate your needs.