Managing Your Order
I Entered the Wrong Email Address at Checkout
If you entered the wrong email at checkout, your order still exists — go to zentix.com/manage and enter the phone number you used at checkout to retrieve your tickets.
Your order is saved to the contact information you provided at checkout. A typo in your email means your confirmation went to the wrong address, but the order itself is intact.
To retrieve your order:
- Go to zentix.com/manage.
- Enter the phone number you provided at checkout and follow the prompts to verify your identity.
- Your order and QR code tickets will appear — you can view and download them directly from this page.
Tags: wrong email, typo, email address, confirmation not received, missing confirmation, resend, order lookup, email mistake, incorrect email