Managing Your Order
How to Reschedule Your Tickets
Tickets can be rescheduled to a different date or time using the Reschedule Your Visit button in your confirmation email.
If you want to change your date or time, you can do it yourself — most events let you reschedule from the Zentix manage page or your confirmation email.
Most events on Zentix allow you to reschedule your tickets to a different date or time during the event. Rescheduling is subject to availability, and there may be a price difference if you select a higher-priced time slot. You cannot reschedule to future events.
To reschedule your tickets, follow these steps:
- Go to zentix.com/manage (or open your confirmation email) and select Manage Your Order.
- Choose the tickets you would like to reschedule and click Reschedule.
- Choose a new date.
- Choose a new time and click Confirm Reschedule. If the new time slot costs more than your original ticket, this will be indicated by a "$" next to the time slot — you will be charged the difference.
- If you selected a more expensive time slot or date, enter your payment details and click Confirm to finish.
- You are unable to reschedule to a future event.
After completing the process, check your email for a new confirmation. Bring the new confirmation to the event — your original confirmation will no longer be valid for entry.
If the Reschedule Your Visit button does not appear in your confirmation email or on your order at zentix.com/manage, the event organizer has not enabled rescheduling for that event. Contact the organizer directly for assistance.
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