Magic Denver Help
Find answers about events and tickets from Magic Denver.
Event Day
- Weather Cancellation or Delays — Locations are open rain or shine. If a location is closed for a date for any extreme weather instance this will be published on the home page of the website, posted on the respective social… (Tenant-wide)
- What Does My Ticket Time Mean? When Should I Arrive? — Your ticket time is your entry window — plan to arrive 15–30 minutes early to allow for parking, security check-in, and the entry line. (Tenant-wide)
Top Questions
- How Much Do Tickets Cost? — General Admission starts at $24.99 for adults (13+) and $14.99 for kids (3–12); children under 3 are free — prices vary by date and time slot.
- Are Group Discounts Available? — Group arrangements for parties of 20 or more may be available — email denverhelp@magicofthejackolanterns.com with your date and group size.
What to Expect
- What Happens When I Arrive at Magic of the Jack O'Lanterns? — At Magic of the Jack O'Lanterns, you'll check in at your timed entry slot and then step onto the illuminated pumpkin trail.
- How Long Is the Magic of the Jack O'Lanterns Experience? — The pumpkin trail is approximately 3/4 of a mile and takes 30–45 minutes to walk; with the new Enchanted Hollow and on-site food and entertainment, plan for 1–2 hours total.
- What Is Included in the Magic of the Jack O'Lanterns Denver Experience? — Magic Denver features over 7,000 hand-carved illuminated pumpkins, the Enchanted Hollow expansion, a synchronized light show, S'mores stations, and food and beverages.
- What Upgrades Are Available at Magic Denver? — Upgrade to Fast Pass for a dedicated priority queue, or purchase a Flex/Anytime Ticket for open-ended entry on your chosen date.
- Can I Bring a Bag to Magic of the Jack O'Lanterns Denver? — Bags are welcome but are subject to inspection; selfie sticks and tripods are not permitted, and no weapons of any kind are allowed.
- Can I Bring Pets to Magic of the Jack O'Lanterns Denver? — Pets are not permitted at Magic of the Jack O'Lanterns Denver; ADA-recognized service animals are welcome.
- What Ticket Types Are Available? — Magic Denver offers General Admission timed-entry tickets, a Flex/Anytime Ticket for open entry, and a Fast Pass upgrade.