Buying Tickets
Using Promo Codes and Vouchers at Checkout
How to apply a promo code or voucher during checkout to reduce your order total.
- Add your tickets and proceed to checkout — select your ticket type and quantity from the event page.
- Locate the Promo Code field on the payment page — it appears below your order summary, before the payment fields.
- Type or paste your code exactly as provided — codes are case-sensitive. Copy and paste to avoid typos.
- Click Apply — your order total updates immediately to reflect the discount.
- Complete checkout as normal — the discounted total is what you'll be charged.
If your code isn't working:
- Check for extra spaces or typos — copy-pasting directly from the source is the safest approach.
- Confirm the code hasn't expired — codes have expiry dates and usage limits set by the organizer.
- Verify it applies to your ticket type — some codes are scoped to specific ticket types or events.
- Contact the event organizer — if the code was provided by the organizer and still doesn't work, reach out to them directly.
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