Managing Your Order
How to View Your Order and Download Your Ticket
How to access your order confirmation and retrieve your QR code ticket before the event.
After purchase, your ticket is sent as a QR code in your confirmation email. You can also access it anytime in Zentix https://zentix.com/events under My Orders. Each ticket has its own unique QR code. If you can’t find your confirmation email, check the inbox and spam folder for the email address used at checkout. You can also visit Manage Order and enter your phone number to look up your orders by text message.
From your confirmation email:
- Open the confirmation email from Zentix (usually sent within a few minutes of purchase).
- Click View Order to open your order details.
- Your QR code will appear on screen — show this at the gate.
- For easier entry, screenshot or download the QR code before arriving.
From Zentix:
- Go to Manage Orders to view all past and upcoming orders.
- Select your order to see the QR code, ticket type, event date, and venue details.
Tags: view order, download ticket, QR code, confirmation email, my orders, order history, ticket access, find my ticket